Q: What is Livzy Home?
Livzy Home is an online store offering practical, stylish home and kitchen essentials — from kitchen tools and storage solutions to home décor, cleaning and bedroom comfort products.

Q: Where do you ship?
We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Q: How much does shipping cost?
Standard shipping is free on all US orders.

Q: How long does delivery take?
Orders are processed within 1–3 business days. After shipping, items from our US warehouse typically arrive in 3–7 business days, and items from our overseas warehouse in approximately 7–15 business days. See our Shipping Policy for details.

Q: How can I track my order?
Once your order ships, we email you a tracking number and link so you can follow your package.

Q: What payment methods do you accept?
We accept the payment methods shown at checkout, including major credit and debit cards. All payments are processed securely.

Q: Can I cancel or change my order?
Yes — contact us as soon as possible. We can cancel or change an order free of charge before it ships.

Q: What if my item arrives damaged, defective or wrong?
Email us at munbd2008@gmail.com within 7 days of delivery with your order number and photos. We will send a replacement or issue a refund.

Q: What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us first to receive a return authorization and the return address. See our Refund Policy.

Q: How do I contact you?
Email us at munbd2008@gmail.com or use our contact form. We aim to reply within 24 hours on business days.